The setting for recording fields received from Tilda does not work

Question

In the logs, we see information that comes from Tilda. The received data contains information about the delivery method, recipient's full name, delivery address and other data .
In the integration settings, additional fields are specified where this information should be written , but it is not written to the specified fields.
Here is an example process https://yoko.crm-onebox.com/admin/customorder/order/53/edit/ .
Also, in the integration, I set the setting "Write received data in comments to the process" and among these data there are no specified fields , although, as shown above, we receive this information in the logs.
Why don't these settings work?

Answer 1

Отдел Заботы

OneBox production

Hello. These are the payment array fields, i.e. they are on a different level and not on the same level as name phone and so on. You need to make the setting take into account / so that you can go up to the payment array and write the payment/delivery value or something similar in the settings. Takes 2h.

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14.04.2021, 11:14

Original comment available on version: ru

The setting for recording fields received from Tilda does not work

Answers:

Thanks for your choice.