Viber BSGWorld messages not sending

Both the action and the comment block use the phone number specified in the "Customer phone (order.order_clientphone)" field when submitting In the process https://crm.sportlife.ua/admin/customorder/issue/139/edit/ such number is not specified. Enter the number and try to send

[quote] Tyndyk Maxim Vadimovich Administrator wrote: Both the action and the comment block use the phone number specified in the "Customer phone (order.order_clientphone)" field when submitting In the process https://crm.sportlife.ua/admin/customorder/issue/139/edit/ such number is not specified. Enter the number and try to send [/quote] Error https://prnt.sc/10ix1gh

https://prnt.sc/10ix2f4

When requesting API https://api.smsketchuployalty.com.ua/rest/viber/create with parameters {"validity":86400,"messages":[{"to":[{"msisdn":"0633761858"} ],"text":"test","alpha_name":"Sport Life"}]} gets response {"error":6,"errorDescription":"Invalid price grid parameter"} Additional headers are sent X-API-KEY: [key here from your integration] X-API-SOURCE: BSG PHP Library Content-Type: application/json There is no information about this error in the documentation provided in the specified revision - I recommend that you check it with the technical support of the service.

Is this the whole request? there is a possibility that an additional parameter "tariff" (Tariff code) is sent Because of him and the error. [quote] Tyndyk Maxim Vadimovich Administrator wrote: When requesting API https://api.smsketchuployalty.com.ua/rest/viber/create with parameters {"validity":86400,"messages":[{"to":[{"msisdn":"0633761858"} ],"text":"test","alpha_name":"Sport Life"}]} gets response {"error":6,"errorDescription":"Invalid price grid parameter"} Additional headers are sent X-API-KEY: [key here from your integration] X-API-SOURCE: BSG PHP Library Content-Type: application/json There is no information about this error in the documentation provided in the specified revision - I recommend that you check it with the technical support of the service. [/quote]

They corrected something there and added the alpha name to the allowed ones. Now some unknown error arrives https://prnt.sc/10jkswo Can you see what is coming?

[quote] Tyndyk Maxim Vadimovich Administrator wrote: Both the action and the comment block use the phone number specified in the "Customer phone (order.order_clientphone)" field when submitting In the process https://crm.sportlife.ua/admin/customorder/issue/139/edit/ such number is not specified. Enter the number and try to send [/quote] Is it possible to make it use the phone number from the contact card or both options with the choice of how it is done in SMS? https://prnt.sc/10jl3jd

[quote] Andrey wrote: Now some unknown error arrives [file]4264[/file] Can you see what is coming? [/quote] previously discussed process, I do not observe errors now

The error is gone, she was on the side of ketchup Now this is the question: Is it possible to make it use the phone number from the contact card or both options with the choice of how it is done in SMS? [file]4265[/file]