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opencart no database connection

https://farfor.crm-onebox.com/
It gives an error in opencart logs
data: unable to connect to Opencart database https://luxury-farfor.su/
Connection data is registered
https://farfor.crm-onebox.com/admin/shop/integrations/opencart-1/control/
I went into the database, ALL PRIVILEGES access is open for the phproot user
https://prnt.sc/xm33io
Why is it not connecting, how to fix it?
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

you need to configure access to the opencart database from the box server on the side of the opencart database. If you do not know how to do this - 1 hour revision for the system administrator.
25.01.2021, 18:09
Original comment available on version: ru


Bodyako Dmitry
dev wrote:
you need to configure access to the opencart database from the box server on the side of the opencart database. If you do not know how to do this - 1 hour revision for the system administrator.

The client has a developer, he can configure, specify what exactly needs to be configured, the database user has been created, there are rights, there are no restrictions on ip. What else needs to be configured?
25.01.2021, 18:13
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Original comment available on version: ru

you need to be able to connect from the box server to mysql opencart, I don’t know how easier it is to describe this task
25.01.2021, 18:19
Original comment available on version: ru

It is necessary to create a database user, the host of which is to register the ip of the box server
and specify this user in the OneBox integration settings
26.01.2021, 01:12
Original comment available on version: ru

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