WhatsApp integration
Created an account at https://app.chat-api.com/instance/210996
Set up in crm : https://crm.infosaver.ru/admin/shop/integrations/whatsapp-integrations/control/
But messages on vatsap from srm are not sent.
Original question is available on version: ru
Set up in crm : https://crm.infosaver.ru/admin/shop/integrations/whatsapp-integrations/control/
But messages on vatsap from srm are not sent.
Answers:
Good afternoon. Specify the actions that I need to take to send a message. For example, a link to the task and where to do what to send a message. Thanks
30.12.2020, 12:16
Original comment available on version: ru
https://crm.infosaver.ru/admin/customorder/order/3304155/edit/ link to the task. Sending is possible only by whatsapp icon.
And the question is whether it is possible to choose "send via whatsapp" from the comments? There is no such option in the settings.
And the question is whether it is possible to choose "send via whatsapp" from the comments? There is no such option in the settings.
30.12.2020, 13:42
Original comment available on version: ru
Box by icon only tries to open the whatsapp application and initialize communication with the specified phone number. In order for this to work, you must at least install the application on your computer. Do you open the application when you click on the button?
30.12.2020, 15:01
Original comment available on version: ru
Please tell me what operating system you have on your computer
30.12.2020, 16:39
Original comment available on version: ru
Here is how the functionality behaves on Windows for one of our employees. Can you test on some other computer yourself?
08.01.2021, 16:20
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
