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WhatsApp integration

Created an account at https://app.chat-api.com/instance/210996
Set up in crm : https://crm.infosaver.ru/admin/shop/integrations/whatsapp-integrations/control/
But messages on vatsap from srm are not sent.
Оригинальный вопрос доступен на версии: ru

Answers:

Good afternoon. Specify the actions that I need to take to send a message. For example, a link to the task and where to do what to send a message. Thanks
30.12.2020, 12:16
Оригинальный комментарий доступен на версии: ru

https://crm.infosaver.ru/admin/customorder/order/3304155/edit/ link to the task. Sending is possible only by whatsapp icon.
And the question is whether it is possible to choose "send via whatsapp" from the comments? There is no such option in the settings.
30.12.2020, 13:42
Оригинальный комментарий доступен на версии: ru

Box by icon only tries to open the whatsapp application and initialize communication with the specified phone number. In order for this to work, you must at least install the application on your computer. Do you open the application when you click on the button?
30.12.2020, 15:01
Оригинальный комментарий доступен на версии: ru

no it doesn't open
30.12.2020, 16:36
Оригинальный комментарий доступен на версии: ru

Please tell me what operating system you have on your computer
30.12.2020, 16:39
Оригинальный комментарий доступен на версии: ru

Windows 10
30.12.2020, 16:48
Оригинальный комментарий доступен на версии: ru

Here is how the functionality behaves on Windows for one of our employees. Can you test on some other computer yourself?
08.01.2021, 16:20
Оригинальный комментарий доступен на версии: ru

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