Does not tighten the product when ordering from Tilda
Good afternoon. For some reason, the goods in the order from Tilda do not stretch. The article was written in the tilde https://prnt.sc/vmtoey, the box was ticked https://prnt.sc/vmtos0, but the system does not look for or create new products. https://prnt.sc/vmtqfu What could be the problem?
Original question is available on version: ru
Answers:
And the article of the product gets into the comment, everything is OK https://prnt.sc/vmtsvf
20.11.2020, 15:01
Original comment available on version: ru
Sergey, make sure that this checkbox is enabled in the tilde settings
20.11.2020, 17:49
Original comment available on version: ru
Zamogilny Dmitry
Employee wrote:
Sergey, make sure that this checkbox is enabled in the tilde settings
Dmitry, thanks, everything worked. Add this checkbox briefly to Evgeny's review on integration with Tilda ;-)
20.11.2020, 23:21
Original comment available on version: ru
Zamogilny Dmitry
Employee wrote:
Sergey, make sure that this checkbox is enabled in the tilde settings
Dmitry, they started to create goods, but for some reason they don’t connect according to the Article, they create a new product. What might be wrong? https://prnt.sc/vnad6m https://prnt.sc/vnaenj
21.11.2020, 11:37
Original comment available on version: ru
Sergey, before creating, the search is performed only by name, other fields are not taken into account
26.11.2020, 18:03
Original comment available on version: ru
Zamogilny Dmitry
Employee wrote:
Sergey, before creating, the search is performed only by name, other fields are not taken into account
Good afternoon, Dmitry. Extremely inconvenient method. It was much more convenient by external ID or article number. Products in the system and products on the sites often always differ ...
30.11.2020, 16:09
Original comment available on version: ru
Sergey, I understand your point of view, but when implementing the integration, the most basic functionality was introduced, additional features can be added in the form of improvements.
01.12.2020, 10:37
Original comment available on version: ru
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