Chatbot in messengers using for example business processes.

Question

Is it possible to customize the logic of chat bots (telegrams, viber, etc.) inside CRM OneBox? The essence of my question is very well disclosed in the AmoCRM promo video at this link https://www.youtube.com/watch?v=kW8lTWsseAU
After scrolling for 4 minutes 00 seconds, you can see exactly how the chatbot configuration interface may look like. Moreover, it strongly resembles the interface of business processes. In general, you need a solution similar to SalesBot from AmoCRM as in this video. Does this functionality already exist or does it need to be added?

Answer 1

let him cook

OneBox production

Hello, there is something similar in viber settings. There is nothing similar for other messengers yet.

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06.11.2020, 18:44

Original comment available on version: ru

Chatbot in messengers using for example business processes.

Answers:

Thanks for your choice.