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Orders and products are not uploaded from Wordpress to ONEBOX

Answers:

Provide a link to your OneBox to diagnose the problem
27.10.2020, 17:18
Original comment available on version: ru


Tyndyk Maxim Vadimovich Administrator wrote:
Provide a link to your OneBox to diagnose the problem

https://b2bhub.crm-onebox.com/
27.10.2020, 17:34
Original comment available on version: ru

Exporting products doesn't work because the WooCommerce REST API requires HTTPS on the site. In your case, it is not there - accordingly, the API returns the error "You cannot view the list of resources."
Product import does not work due to incorrect database access. Check the database host (if it is located locally, then you need to specify 127.0.0.1, or the IP address of the database).
28.10.2020, 16:23
Original comment available on version: ru


Tyndyk Maxim Vadimovich Administrator wrote:
Exporting products doesn't work because the WooCommerce REST API requires HTTPS on the site. In your case, it is not there - accordingly, the API returns the error "You cannot view the list of resources."
Product import does not work due to incorrect database access. Check the database host (if it is located locally, then you need to specify 127.0.0.1, or the IP address of the database).

HTTPS
Database IP address
indicated
but nothing happens
29.10.2020, 12:10
Original comment available on version: ru


Alexander wrote:
Database IP address
indicated
but nothing happens

when trying to connect to the database from the server https://b2bhub.crm-onebox.com/ we get the error ERROR 2002 (HY000): Can't connect to MySQL server on '185.181.165.238' (115)
Most likely, on the database server side, access is not open under the database access specified in the integration, and therefore we cannot connect.
I recommend contacting the system administrator who maintains that server so that he can make working access with which there will be access to the database from the server https://b2bhub.crm-onebox.com/
29.10.2020, 16:04
Original comment available on version: ru

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