Signal app
Good afternoon!
Can you please tell me if there are any plans to integrate the Signal messenger with Boxing?
Original question is available on version: ru
Інтегратор CRM+ERP. Компания Olmonic
Can you please tell me if there are any plans to integrate the Signal messenger with Boxing?
Answers:
Ustimenko Igor
OneBox production wrote:
without asking anyone
haven't planned yet
Now it’s just that only this messenger is used at certain points in our time.
Then I'll keep track, maybe someone else will need this integration;)
07.02.2023, 21:37
Інтегратор CRM+ERP. Компания Olmonic
Original comment available on version: ru
https://1b.app/ua/app/signal/
as if it will be available from tomorrow
as if it will be available from tomorrow
06.06.2024, 14:55
Original comment available on version: ua
Oleksandr Gulyaev wrote:
Good day. How much does it cost?
everything is written there
06.06.2024, 14:59
Original comment available on version: ua
I can't connect Signal with Box
"Network error" message
At the same time, I tied the computer. Now I can send and receive messages on my computer.
"Network error" message
At the same time, I tied the computer. Now I can send and receive messages on my computer.
07.06.2024, 13:08
Original comment available on version: ua
Test integration of Signal with Box.
1) We received several messages from real and test customers. There is no sender's phone number in any message. Therefore, tasks may not be created for clients that are in the database.
2) One client had an open process. A message has been processed, but there is no sender's phone number.
3) Sometimes tasks are created. In one task, there are messages from different customers and there are no customer phones.
Checked the Signal settings on our three test phones. "Do not show my phone number to anyone" is set. Maybe that's the problem.
I don't see how you can use the integration with Signal if all (almost all) customers hide their number.
1) We received several messages from real and test customers. There is no sender's phone number in any message. Therefore, tasks may not be created for clients that are in the database.
2) One client had an open process. A message has been processed, but there is no sender's phone number.
3) Sometimes tasks are created. In one task, there are messages from different customers and there are no customer phones.
Checked the Signal settings on our three test phones. "Do not show my phone number to anyone" is set. Maybe that's the problem.
I don't see how you can use the integration with Signal if all (almost all) customers hide their number.
12.06.2024, 09:41
Original comment available on version: ua
Oleksandr Gulyaev wrote:
Test integration of Signal with Box.
1) We received several messages from real and test customers. There is no sender's phone number in any message. Therefore, tasks may not be created for clients that are in the database.
2) One client had an open process. A message has been processed, but there is no sender's phone number.
3) Sometimes tasks are created. In one task, there are messages from different customers and there are no customer phones.
Checked the Signal settings on our three test phones. "Do not show my phone number to anyone" is set. Maybe that's the problem.
I don't see how you can use the integration with Signal if all (almost all) customers hide their number.
check logging here https://drukaryk.1b.app/app/settings/signal/ to see what comes from such clients in the logs
12.06.2024, 09:44
Original comment available on version: ua
Good day. Have you checked the Signal logs? Why is the phone number not visible?
14.06.2024, 16:15
Original comment available on version: ua
Sent a test message "Me again" to Signal. There were no open processes on the sender. A new process has been created https://drukaryk.1b.app/63486/
When the second test message "Hello" was sent, it appeared in Events but not in the open process 63486
When the second test message "Hello" was sent, it appeared in Events but not in the open process 63486
15.06.2024, 10:18
Original comment available on version: ua
According to my previous comment, I changed the interface, after which all Signal messages appeared in the process.
But in the process there is no form for sending messages to Signal.
And more.
A real client wrote on Signal. A process was created without his phone. Then, for each of his messages, a new process was created without the phone. I started a process with his phone, hoping that further messages would go into this process, but still new processes were created for each message
http://prntscr.com/NpajxKXKCB8K
Here is the client card I created by hand https://drukaryk.1b.app/app/contact/44424/
But in the process there is no form for sending messages to Signal.
And more.
A real client wrote on Signal. A process was created without his phone. Then, for each of his messages, a new process was created without the phone. I started a process with his phone, hoping that further messages would go into this process, but still new processes were created for each message
http://prntscr.com/NpajxKXKCB8K
Here is the client card I created by hand https://drukaryk.1b.app/app/contact/44424/
15.06.2024, 10:28
Original comment available on version: ua
The form for sending messages from Box to Signal has appeared, but it does not always send. Sometimes the error http://prntscr.com/9Yp13D6o9okq occurs
in order https://drukaryk.1b.app/63506/
in order https://drukaryk.1b.app/63506/
15.06.2024, 10:53
Original comment available on version: ua
The previous problem was solved. The client had two phones and made a mistake with the number to which he had Signal.
Everything works
Only one thing remains:
when they write to Signal from a number that is not in the Box database, is it possible to create a new client in this case, after which an automatic action will create a process for this client?
Everything works
Only one thing remains:
when they write to Signal from a number that is not in the Box database, is it possible to create a new client in this case, after which an automatic action will create a process for this client?
15.06.2024, 11:29
Original comment available on version: ua
We wrote a test message to Signal from a phone that is in the database (0671783771), but a process was created without a phone:
https://drukaryk.1b.app/63567/
https://drukaryk.1b.app/63567/
17.06.2024, 10:29
Original comment available on version: ua
Wrote a test message on Signal from a phone that is not in the database - a process was created without a phone:
https://drukaryk.1b.app/63588/
https://drukaryk.1b.app/63588/
17.06.2024, 14:58
Original comment available on version: ua
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