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viber automation

Возникают сложности в работе с Viber?
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automation does not work - Turn a viber message into a business process.
Why can't it work and how can I fix it?
Original question is available on version: ru

Answers:

viber sends customer data to us without any contact details, check this checkbox in the settings - https://prnt.sc/uqg72e, since most likely it is not possible to create a contact
30.09.2020, 12:11
Original comment available on version: ru

thanks, it helped
30.09.2020, 12:32
Original comment available on version: ru

And where is the client's phone number pulled from viber?
30.09.2020, 15:20
Original comment available on version: ru


Michael
Client wrote:
And where is the client's phone number pulled from viber?

phone number is not pulled up, only viberid is pulled up
30.09.2020, 15:24
Original comment available on version: ru

It is necessary to make such a setting so that when the client connects such automation, this checkbox would turn on itself "allow adding without contact details".
03.10.2020, 13:49
Original comment available on version: ru

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