Incorrect reflection of the BP balance in the client's personal account

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Ольга

2022-02-18 17:01:03

There is a BP Order to the contractor (outgoing). We added payment to the contractor (order client) for 10 thousand on it. In the BP itself, the balance is considered correct and equal to 0. And if you look at the client’s personal account (that is, the contractor), the balance is -20 thousand. How to fix this?

Original question is available on version: ru

Answers:

Ольга

Link to order https://sapfg.1b.app/7104/

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18.02.2022, 17:05

Original comment available on version: ru

Суханіцький Андрій

OneBox CORP

OneBox Corp - Інтегратор

Personal license

In the admin panel there is no such balance in the order. Your promises are a little different.
You can watch the video
https://youtu.be/85odgxC7CL4
https://youtu.be/kmYxQXSVl0M
https://youtu.be/dlzeApcd2Vw

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18.02.2022, 18:16

Original comment available on version: ru

Ольга

Sukhanitsky Andrey
Integrator wrote:
In the admin panel there is no such balance in the order. Your promises are a little different.
You can watch the video
https://youtu.be/85odgxC7CL4
https://youtu.be/kmYxQXSVl0M
https://youtu.be/dlzeApcd2Vw

Thanks Andrey.

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21.02.2022, 09:12

Original comment available on version: ru

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Incorrect reflection of the BP balance in the client's personal account

Answers:

Thanks for your choice.