The CRM solutions presented today allow you to:
• manage warehouse and suppliers,
• automate document flow,
• maintain customer cards with a complete history of requests,
• set up service reminders,
https://rostovgazeta.ru/news/2022-07-15/gde-sdelat-samye-effektnye-foto-s-arendo...and see all the analytics in one window.
In my opinion, it is worth starting with a clear description of what your service station does now, and what the CRM should do. And then look for what will cover your specific wish.