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Process action Delete order (task)

Good afternoon. In the process, the completion of certain fields is checked, and the transition to the stage with the Delete order (task) action. When manually transitioning to a stage, the action is processed, but automatically the transition to the stage with this action is not performed. The process hangs at the previous stage. Tell me, is this a functional action or can I fix it?
Original question is available on version: ru

Answers:

Good afternoon. This action may not really work when the action is switched not by the user, but by some kind of automatic action. I need a link to the configured stage, from which the status is switched to the specified one, and a link to the process where this switch does not occur, I need to accurately check the combination of actions. Most likely, the transition to the stage is carried out on behalf of the person responsible for the task, and he simply does not have access rights to delete this process.
30.12.2020, 16:39
Original comment available on version: ru

Dmitry, process https://crm.hlr.ua/admin/customorder/issue/83243/edit/, transition to the For deletion stage.
30.12.2020, 16:40
Original comment available on version: ru

why do you dislike the user with id 69717 so much?))
30.12.2020, 16:42
Original comment available on version: ru


Bodyako Dmitry
Employee wrote:
why do you dislike the user with id 69717 so much?))

))) This is purely for the test, I check it for myself.
In fact, I need to delete the process if there are no goods in it, that is, I will check either some field of the product table, or the sum of the process
30.12.2020, 16:45
Original comment available on version: ru

https://prnt.sc/wd22od As I wrote above, the responsible process does not have access rights to delete processes of the "Task" group https://prnt.sc/wd22od . Switching the stage and all actions occur on its behalf. Solution options:
1. Give access rights to the responsible process for deletion.
2. In the delete action, select the manager on whose behalf you want to delete the task (so that you select an admin there, for example, and the process is deleted on his behalf). It will take 1 hour to finish.
30.12.2020, 16:49
Original comment available on version: ru


Bodyako Dmitry
Employee wrote:
https://prnt.sc/wd22od As I wrote above, the responsible process does not have access rights to delete processes of the "Task" group https://prnt.sc/wd22od . Switching the stage and all actions occur on its behalf. Solution options:
1. Give access rights to the responsible process for deletion.
2. In the delete action, select the manager on whose behalf you want to delete the task (so that you select an admin there, for example, and the process is deleted on his behalf). It will take 1 hour to finish.

ah that's it ... thank you very much)
I'll try with the settings
30.12.2020, 16:52
Original comment available on version: ru

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