The process hangs. I can't do anything with it.
Возникают сложности в работе системы?
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Need help. I noticed that with a large number of products in the process, it freezes and does not move to another stage (Act of Receipt (Product)). Here is the workflow https://our-store.com.ua/56181/
I have not changed the settings in these processes for more than half a year and this has never happened. But I thought maybe something was still wrong and decided to check, namely:
Step 1: created the same process and added only 1 product to it. Everything works correctly. The transition to the stage "Act of Receipt (Product)" is completed. Then I deleted this process.
Step 3: created another same process https://our-store.com.ua/56512/ and imported into it all the same products that are in the original process (https://our-store.com.ua/56181 /) and the situation is the same - it hangs.
Please help!
Original question is available on version: ru
I have not changed the settings in these processes for more than half a year and this has never happened. But I thought maybe something was still wrong and decided to check, namely:
Step 1: created the same process and added only 1 product to it. Everything works correctly. The transition to the stage "Act of Receipt (Product)" is completed. Then I deleted this process.
Step 3: created another same process https://our-store.com.ua/56512/ and imported into it all the same products that are in the original process (https://our-store.com.ua/56181 /) and the situation is the same - it hangs.
Please help!
Answers:
here https://our-store.com.ua/56512/ you can go to any stage to check?
30.07.2022, 14:22
Original comment available on version: ru
Ustimenko Igor
OneBox production
OneBox CTO wrote:
here https://our-store.com.ua/56512/ you can go to any stage to check?
Yes, you can
01.08.2022, 12:34
Original comment available on version: ru
Ustimenko Igor
OneBox production
OneBox CTO wrote:
here https://our-store.com.ua/56512/ you can go to any stage to check?
Igor, tell me, did you have the opportunity to see what is wrong with this process?
09.08.2022, 13:31
Original comment available on version: ru
I think the point is that documents are made for a long time on procedures that are called when moving to a stage
you have a lot of such orders where there are so many goods?
you have a lot of such orders where there are so many goods?
13.09.2022, 22:11
Original comment available on version: ru
Ustimenko Igor
OneBox production wrote:
I think the point is that documents are made for a long time on procedures that are called when moving to a stage
Yes, that's my guess too.
Ustimenko Igor
OneBox production wrote:
you have a lot of such orders where there are so many goods?
I can’t say for sure, but from memory somewhere 4-5 part of everyone in this business process
13.09.2022, 22:55
Original comment available on version: ru
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