OS - error in action Change business process and stage depending on field values
2021-10-07 15:26:15
Here is the task where I tested
https://multiform.crm-onebox.com/4379/
at https://multiform.crm-onebox.com/admin/shop/workflowstatus/93/action/new/
two sequential actions are configured Change business process and stage depending on field values
depending on the value in the contact card field, we switch the task to the desired stage (screen 883)
the action did not work and it looks like the error is that it overwrites the value in the contact card (screenshot 884)
Initially, the value Prepaid was selected in the contact card
Original question is available on version: ru
Вячеслав Легеза
https://multiform.crm-onebox.com/4379/
at https://multiform.crm-onebox.com/admin/shop/workflowstatus/93/action/new/
two sequential actions are configured Change business process and stage depending on field values
depending on the value in the contact card field, we switch the task to the desired stage (screen 883)
the action did not work and it looks like the error is that it overwrites the value in the contact card (screenshot 884)
Initially, the value Prepaid was selected in the contact card
Answers:
when creating the process, the additional field of the client was changed, because at the starting stage, the change action hangs
08.10.2021, 12:10
Original comment available on version: ru
Maria
OneBox production
Employee wrote:
when creating the process, the additional field of the client was changed, because at the starting stage, the change action hangs
Masha, thank you very much.
and then I shoveled everything and did not understand the reason
08.10.2021, 13:54
Вячеслав Легеза
Original comment available on version: ru
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