Full name is not updated by API
Test process https://mariemur.crm-onebox.com/admin/customorder/order/8102/edit/
Stage https://mariemur.crm-onebox.com/admin/shop/workflowstatus/86/action/new/
Configured the action to send a request to the API
It is indicated in the full name of the client to record the answer from the field https://prnt.sc/vldxm3
The request is executed, all fields are updated except for the full name, in the response the value in the field is https://prnt.sc/vldydh
But the full name is not updated, there is a request with an answer in the logs.
Tried to separately update the Client's Last Name, Client's First Name fields - similarly, the client's data is not updated.
Original question is available on version: ru
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Stage https://mariemur.crm-onebox.com/admin/shop/workflowstatus/86/action/new/
Configured the action to send a request to the API
It is indicated in the full name of the client to record the answer from the field https://prnt.sc/vldxm3
The request is executed, all fields are updated except for the full name, in the response the value in the field is https://prnt.sc/vldydh
But the full name is not updated, there is a request with an answer in the logs.
Tried to separately update the Client's Last Name, Client's First Name fields - similarly, the client's data is not updated.
Answers:
Korop Vladislav Pavlovich wrote:
Tried to separately update the Client's Last Name, Client's First Name fields - similarly, the client's data is not updated.
These fields were added to the selector by mistake.
The action allows only entry of additional contact fields, the rest are process fields.
And it's not so obvious to make a record - for example, the clientname | client phone | clientemail | client address | clientcontacts make an entry in the corresponding fields of the process and changing this may raise questions - some of the clients need to be in the process, and someone needs to contact.
19.11.2020, 14:56
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
Korop Vladislav Pavlovich wrote:
Tried to separately update the Client's Last Name, Client's First Name fields - similarly, the client's data is not updated.
These fields were added to the selector by mistake.
The action allows only entry of additional contact fields, the rest are process fields.
And it's not so obvious to make a record - for example, the clientname | client phone | clientemail | client address | clientcontacts make an entry in the corresponding fields of the process and changing this may raise questions - some of the clients need to be in the process, and someone needs to contact.
I see that the fields have been removed, I have chosen the name of the client - now it updates normally (in the process field).
19.11.2020, 15:20
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
