Letters not being delivered
Good afternoon.
In the "History of sending letters" report, the status is +, but nothing comes to the mail. The mailbox connection has an OK status. what could be the problem?
Original question is available on version: ru
In the "History of sending letters" report, the status is +, but nothing comes to the mail. The mailbox connection has an OK status. what could be the problem?
Answers:
messages stopped leaving, although the connection is in the OK status
23.02.2021, 12:39
Original comment available on version: ru
Judging by the report, the letters left, but were never delivered.
23.02.2021, 13:20
Original comment available on version: ru
Good afternoon.
The connection you see is OK, it's a connection to the imap server.
There is no connection to SMTP.
The SMTP server port was specified incorrectly. All mail is now gone.
Those settings that were indicated were provided by your specialist.
[login] => onebox
[status] => error
[message] => Connect SMTP is Fail
Errors can be viewed here "Reports" - "Logging" https://venbest.crm-onebox.com/admin/shop/report/logs/
smtp-2021-02-23.log
The connection you see is OK, it's a connection to the imap server.
There is no connection to SMTP.
The SMTP server port was specified incorrectly. All mail is now gone.
Those settings that were indicated were provided by your specialist.
[login] => onebox
[status] => error
[message] => Connect SMTP is Fail
Errors can be viewed here "Reports" - "Logging" https://venbest.crm-onebox.com/admin/shop/report/logs/
smtp-2021-02-23.log
23.02.2021, 13:42
Original comment available on version: ru
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