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A message constantly appears for mandatory familiarization with the publication in the knowledge base

Good afternoon, in the knowledge base for publication, we sometimes set the option: Required to read for ...

Problem: For most users, the message disappears after viewing, but very often, for some, this message keeps popping up.

Now there is an example where a message pops up from the administrator - me. The publication was viewed on 2023-06-15 at 16:42:43, which is noted in the block on the right "Already Viewed", but still this message constantly appears when the page is refreshed.

Please fix this bug.

Edit: https://owwa.crm-onebox.com/app/knowledgebase/edit/516/

View: https://owwa.crm-onebox.com/app/knowledgebase/main/516/

I am adding a screenshot
Original question is available on version: ua

Answers:

Monitor the situation now
16.06.2023, 11:09
Original comment available on version: ru

Андрій
CEO, owwa.com.ua
Thanks, it works!
18.06.2023, 13:33
Original comment available on version: ua

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