Delivery method entered incorrectly from Rozetka
Here is the history https://baza.cn.ua/admin/customorder/order/20309/history/?systemchange=1&fil...
Here is http://prntscr.com/u3zops
It can be seen that the old value was 8, then for some reason it changed to 1
Then I already changed it manually to the correct UkrPoshta as indicated in the outlet here http://prntscr.com/u3zp58
Why is the system indicated "Nova Poshta"?
Moreover, the history shows that this was done by the action "rozetka-auto-action-import-orders"
Original question is available on version: ru
Here is http://prntscr.com/u3zops
It can be seen that the old value was 8, then for some reason it changed to 1
Then I already changed it manually to the correct UkrPoshta as indicated in the outlet here http://prntscr.com/u3zp58
Why is the system indicated "Nova Poshta"?
Moreover, the history shows that this was done by the action "rozetka-auto-action-import-orders"
Answers:
And what are the settings for delivery methods on the outlet?
Also, please check if the automation https://baza.cn.ua/admin/auto/action/minute/edit/ matches the delivery methods on Rozetka and in Box https://prnt.sc/u4024p correctly?
Also, please check if the automation https://baza.cn.ua/admin/auto/action/minute/edit/ matches the delivery methods on Rozetka and in Box https://prnt.sc/u4024p correctly?
22.08.2020, 16:03
Original comment available on version: ru
Everything is written correctly!
I don’t quite understand where the correspondence is here, if the problem here is that there has been a change from one method to another
I don’t quite understand where the correspondence is here, if the problem here is that there has been a change from one method to another
22.08.2020, 16:23
Original comment available on version: ru
Vladislav, in your automatic action https://baza.cn.ua/admin/auto/action/minute/edit/ "Import order from Rozetka Seller API" the business process "Customer's order" is specified
At the starting stage of this business process https://baza.cn.ua/admin/shop/workflowstatus/67/action/new/ you have set the action "Change delivery method" and the method "Nova Poshta" https://prnt .sc/u40hi3 so the shipping method has changed.
At the starting stage of this business process https://baza.cn.ua/admin/shop/workflowstatus/67/action/new/ you have set the action "Change delivery method" and the method "Nova Poshta" https://prnt .sc/u40hi3 so the shipping method has changed.
22.08.2020, 16:34
Original comment available on version: ru
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