Nova Poshta (wrongly pulled up the address)
There is an order
https://practik.crm-onebox.com/admin/customorder/order/133245/edit/
It contains the address
Both in the NP table and in the process address it is 1
And in creating the ttn, another address was drawn
The parcel went to the wrong place, tell me how this happened and what can be done to prevent this from happening again?
Original question is available on version: ru
https://practik.crm-onebox.com/admin/customorder/order/133245/edit/
It contains the address
Both in the NP table and in the process address it is 1
And in creating the ttn, another address was drawn
The parcel went to the wrong place, tell me how this happened and what can be done to prevent this from happening again?
Answers:
If at some stage you had a New Mail block with an address selection, then the value that is selected in it has priority over the process address
08.12.2020, 18:29
Original comment available on version: ru
so this is the block of new mail, we write the address in it
23.12.2020, 11:14
Original comment available on version: ru
https://prnt.sc/w9t00e as far as I can see when creating tn everything is tightened correctly
25.12.2020, 17:27
Original comment available on version: ru
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