send message to order prom
in the order processing history, in addition to changing statuses, correspondence with the buyer is displayed if he has an email.
you can send a message to the prom in the order, so that the prom sends it to the buyer's mail. so as not to confuse the buyer with mail from the left addresses.
https://prnt.sc/1099141
Original question is available on version: ru
you can send a message to the prom in the order, so that the prom sends it to the buyer's mail. so as not to confuse the buyer with mail from the left addresses.
https://prnt.sc/1099141
Answers:
There are at least two opportunities to communicate with buyers on the prom.
- through messages and this functionality works.
- either give a command to the prom to send a message to the buyer's mail and he will receive such a letter:
and I wanted to know if it is possible to send such a message through the prom api?
- through messages and this functionality works.
- either give a command to the prom to send a message to the buyer's mail and he will receive such a letter:
and I wanted to know if it is possible to send such a message through the prom api?
01.03.2021, 16:01
Original comment available on version: ru
I am not a prom.ua developer, and unfortunately I cannot answer with accuracy which API method can correspond to one or another functionality of their control panel interface.
I know that at the moment we have an action that allows you to import messages from prom.ua into processes + an action at the stage that allows you to send a response based on the last comment in the process.
According to the public documentation https://public-api.docs.prom.ua/ - I do not observe any other methods regarding messages.
I know that at the moment we have an action that allows you to import messages from prom.ua into processes + an action at the stage that allows you to send a response based on the last comment in the process.
According to the public documentation https://public-api.docs.prom.ua/ - I do not observe any other methods regarding messages.
01.03.2021, 17:25
Original comment available on version: ru
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