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incorrect import of goods

Good afternoon. Import of goods from OpenCart does not work correctly. Some products are not imported from OpenCart to OneBox
For example
Product in OpenCart: https://prnt.sc/v2ukur
Product in OneBox: search does not find https://prnt.sc/v2uwtr and also does not see https://prnt.sc/v2uxzj in products
Automatic import action costs: sportmarket.ua and many goods are imported. But some are not imported like in this example. Product added more than a week ago. Where is the mistake?
boxing: crm.sportmarket.ua
integration: sportmarket.ua
Original question is available on version: ru

Answers:

Hello, try to search by product name and not by sku. As far as I remember, the article may not always be recorded in the item in the box.
20.10.2020, 10:51
Original comment available on version: ru

Tried in both languages, doesn't work: https://prnt.sc/v2vawy
20.10.2020, 11:00
Original comment available on version: ru

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