For the "Turn a call into a process" action, the multilist settings have been added:
- do not create a process if the client is in at least one of the selected groups;
- do not create a process if there is an open process in the specified business process.
For the "Turn a call into a process" action, the multilist settings have been added: - do not create a process if the client is in at least one of the selected groups; - do not create a process if there is an open process in the specified business process.
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