The lookup field is not filled in by the action Fill in an additional process or client field based on the lookup
Good morning! There is a NP directory, when two fields City and Department are filled in with the action "Fill in an additional field of the process or client based on the directory", fill in the ref field of the department, in the order https://crm.ohrana.ua/admin/customorder/zakaz-klienta/1137607/ edit/ the ref is not filled in, to check, I hung the action on the procedure Ref NP, the ref itself is http://joxi.ru/xAeo7Y0ibLb8zm, why doesn’t the action work? You order for a test, you can check on it
Previously, the problem has already been, here is the task /
Original question is available on version: ru
Previously, the problem has already been, here is the task /
Answers:
I checked operation of the specified procedure - the field is filled.
Specify the sequence of actions so that the field is not filled in using the example of the above process
Specify the sequence of actions so that the field is not filled in using the example of the above process
14.07.2021, 16:12
Original comment available on version: ru
Maxim, thanks, the sequence was the same as yours, just click on the procedure, but at the time of setting the task and the day before, the ref was not filled in, and when creating a task for delivery to the new mail block, the department did not pull up, I had to fill it out manually. Now everything is fine, I close
14.07.2021, 17:34
Original comment available on version: ru
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