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How to fix the "responsible" when processing an order.

When processing an order, I put in the "responsible" field the employee I need. https://prnt.sc/u2nrsk
But when going to the next step https://prnt.sc/u2nsnf
order processing, van box by default puts in the "responsible" field the one under whose account the work is currently underway.
How to fix the necessary employee in the "responsible" field so that the van box does not change by default to a work account?
Original question is available on version: ru

Answers:

Hello, you have an action set at the initial stage - https://prnt.sc/u2nz3x , disable it and the one who was chosen in the form for adding an order will be responsible - https://prnt.sc/u2nz3x
20.08.2020, 10:20
Original comment available on version: ru

or change Natalia Ivanchenko's access level to Employee - https://prnt.sc/u2o7rh
20.08.2020, 10:38
Original comment available on version: ru

Please tell me how to get into this menu?
20.08.2020, 12:25
Original comment available on version: ru

On your first screen https://prnt.sc/u2nz3x
20.08.2020, 12:27
Original comment available on version: ru

these are the settings of the Cashier (shop) BP Cashier stage - /admin/shop/workflowstatus/97/action/new/
20.08.2020, 12:30
Original comment available on version: ru

If we want to change the person in charge in the second or third step of order processing. Then the switched off switch "Change responsible" will not allow us to change the employee. Only the one we chose at the first stage will stand, right?
Set the status to "employee" for all employees.
20.08.2020, 12:44
Original comment available on version: ru

The action "Change responsible" is triggered when you go to the stage, if for example there is no action at stage 1, but at stage 3 it is, then when you go to stage 3, the responsible person will change + you can change the responsible person manually
20.08.2020, 13:18
Original comment available on version: ru

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