Doesn't reserve an item

Question

Order https://rozpakui.crm-onebox.com/admin/customorder/order/1601878/edit/
There are 3 products in it, 2 of them are already in reserve, and the 1st product is in stock

At this stage, the reserve action is configured
https://rozpakui.crm-onebox.com/admin/shop/workflowstatus/132/action/new/
The action was to put the product in reserve, it was specified to run it once every 10 minutes

And the setting is enabled if a warehouse is not specified, you can reserve warehouses in those warehouses that have a check mark
In the warehouse, the main checkmark is. Item should have been reserved.
There is also an action that switches further if the product is in stock

All 3 products are in stock, but did not switch further

Answer 1

Мария

OneBox production

This product has values in additional fields that affect the search for a product for a reserve in a warehouse. And as you can see - the balance in the warehouse for this position does not draw even when viewing the order. This is because there are no such sneakers with the specified size and color in stock. If you clear additional fields that are associated with additional warehouse fields, then everything will work, because. for example, other sneakers from the same order without specifying additional fields - reserved without problems

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04.08.2021, 17:35

Original comment available on version: ru

Doesn't reserve an item

Answers:

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