The package does not change to the status of "Payments" and "Active"

Question

Please advise on this matter.
The integrator was developed for our company crm based on onebox.
The server of the Kyivstar company sends us notifications at http://crm.calltolawyer.com/kyivstar/upa/push/
After paying for the packages, Kyivstar received the following notifications showing that the packages were paid for:
Shows that the package is paid for and is valid until 16 Mar 2021 23:00:00:
[2021-02-17 15:30:57]
host: crm.calltolawyer.com
url: /kyivstar/upa/push/
contentID: kyivstar-upa-push
point: /shop.starter.php
data: {"msisdn":"3809696*****","subscriptionName":"10034","action":"subscribed","expires":1615935600000}
and
Shows that the package is paid for and is valid until 16 Mar 2021 23:00:00:
[2021-02-17 10:32:43]
host: crm.calltolawyer.com
url: /kyivstar/upa/push/
contentID: kyivstar-upa-push
point: /shop.starter.php
data: {"msisdn":"38096*******","subscriptionName":"10035

Answer 1

Отдел Заботы

OneBox production

Good afternoon. Following the link http://crm.calltolawyer.com/kyivstar/upa/push/ box can only create processes and fill in one date and an additional process field. You can't click on this link directly. Please contact the integrator who set up the system for clarification or show yourself on what basis one of the processes should change the stage so that I can check this functionality. Thank you.

Make a payment (donate)

19.02.2021, 12:31

Original comment available on version: ru

The package does not change to the status of "Payments" and "Active"

Answers:

Thanks for your choice.