CRM does not work
When opening the link, the screen is completely white, what could be the reason? I am adding a screenshot.
Original question is available on version: ua
Answers:
you have run out of free space on the server, clean it up.
15.02.2023, 21:20
Original comment available on version: ru
How to do this if I do not have access to the system or server console? Maybe there is a document?
22.02.2023, 10:31
Original comment available on version: ua
Your box is on your server/hosting that you pay for. You cannot have access to it. Also, your system is on the green-revolution branch, i.e. I can't help you clean up space on the server, because the system on this branch is not supported.
22.02.2023, 10:53
Original comment available on version: ru
Not on the server, I see folders in .../web1/web/media/ format
89M ./c7
102M ./d7
86M ./ae
79M ./49
76M ./e4
on Wednesday, various .pdf, .doc files
Is this something the system generates or do we have guests on the server?
89M ./c7
102M ./d7
86M ./ae
79M ./49
76M ./e4
on Wednesday, various .pdf, .doc files
Is this something the system generates or do we have guests on the server?
24.02.2023, 09:56
Original comment available on version: ua
doc and pdf files can be generated by the system based on documents, as well as files you uploaded. Everything that is in the folder with onebox is necessary for the correct operation of the system. Only the contents of log/ can be deleted, and then only files with a date in their name.
I warn you that you do everything at your own peril and risk, and if something breaks, we do not bear any responsibility for your actions.
I warn you that you do everything at your own peril and risk, and if something breaks, we do not bear any responsibility for your actions.
24.02.2023, 10:48
Original comment available on version: ru
thank you, understood.
Another question, I brought up mariadb and nginx, but requests do not go through.
Does something need to be run additionally for the system to start?
Another question, I brought up mariadb and nginx, but requests do not go through.
Does something need to be run additionally for the system to start?
24.02.2023, 11:05
Original comment available on version: ua
I don't see the request coming to the server.
How to see which IP your DNS is looking at?
*.crm-onebox.com
How to see which IP your DNS is looking at?
*.crm-onebox.com
24.02.2023, 11:37
Original comment available on version: ua
As far as I can see the system is already available.
24.02.2023, 11:47
Original comment available on version: ru
It seems to have started, it accepts the login and password, but I don't see anything in /dashboard
just a white sheet.
There are no errors in the console, various js files are loaded.
just a white sheet.
There are no errors in the console, various js files are loaded.
27.02.2023, 23:28
Original comment available on version: ua
Unfortunately, I cannot help you here, since the system is not on the onebox-os version. Update to os please, then we can restore your system.
28.02.2023, 20:32
Original comment available on version: ru
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