CRM-ERP configuration of the OneBox OS:Service Desk system for Technical Support Services

Astelit Group promotes the configuration of the CRM-ERP system OneBox OS:Service Desk for Technical Support Services. The system allows: • channels of communication with correspondents (website, social media, mail, phone) • follow the stages of the treatment of skin diseases, • create ordering of Zvernen archives, review the history of communication with koristuvach, • rozpodіlyat Zvernennya mizh vіdіlami-vykonavtsy, • care by the staff and processes of the Support Service, • control the effectiveness of the personnel of the Support Service for the KPI • to conduct personnel form and training, • keep the appearance of material values and finances, • Integration with cloud systems (1С or otherwise). Astelit Group company - a great honor of providing professional IT services for a comprehensive vision of business management http://astelitgroup.com To apply for a promotion, please fill out the form: http://surl.li/ciqey Phone/Telegram: +380(067)6567375