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CRM-ERP configuration of the OneBox OS:Service Desk system for Technical Support Services

Astelit Group promotes the configuration of the CRM-ERP system OneBox OS:Service Desk for Technical Support Services.
The system allows:
• channels of communication with correspondents (website, social media, mail, phone)
• follow the stages of the treatment of skin diseases,
• create ordering of Zvernen archives, review the history of communication with koristuvach,
• rozpodіlyat Zvernennya mizh vіdіlami-vykonavtsy,
• care by the staff and processes of the Support Service,
• control the effectiveness of the personnel of the Support Service for the KPI
• to conduct personnel form and training,
• keep the appearance of material values and finances,
• Integration with cloud systems (1С or otherwise).
Astelit Group company - a great honor of providing professional IT services for a comprehensive vision of business management http://astelitgroup.com
To apply for a promotion, please fill out the form: http://surl.li/ciqey
Phone/Telegram: +380(067)6567375
Original question is available on version: ru


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