Search results for query #телефония
The conversation recording does not appear in OneBox
We recently connected telephony from Binotel, we are still setting it up, perhaps we are missing something in the settings / nuances. Please tell m...
Work with the process (Ice)
The essence of the task: The client previously worked at Bitrix24 and his managers were used to working DURING the conversation with the client wit...
No phone call
The phone does not receive a call when hovering over the phone in the order.
BUG calls are not displayed, pop-ups, no call records
Telephony is empty https://sbplus.1b.app/app/binotel-1/ Api comes https://sbplus.1b.app/app/app-api/ Events are https://sbplus.1b.app/app/event/ Ca...
Display of the call source in a pop-up window when there is an incoming call
Problem: When there is an incoming call, displays the SOURCE (source). There are created sources: In the Events section (link source and event), e...
1 answer
18.08.2022, 18:49
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No calling manager in events
Good afternoon, We make calls to customers and the event does not record which manager called In the ringo magazine, the manager's login is in...
Where can I find a description of the integration? how to make infa come from the service to the box?
Outgoing calls work, it starts dialing on the mobile, but how can the Service understand my calls where to send calls? where is the link descriptio...
OS call popup
Hello! In the OS, it became impossible to go from the pop-up window of the call to the contact card. Is this a bug? Or did you finally decide to ma...
In OS, when hovering over an employee's contact, the phone is not displayed in the company card
In the previous version of the box, when you hover over an employee's contact, the company card displayed his phone number and viber button. It...
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