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box not working

The grudnichok.com.ua box does not work for me. I can't enter the admin panel, on the site I can only go to the main page and category pages. When going to the card, it gives an error. In the crm-onebox.com profile, the box has the status Active Update and I don't understand what this status is and what its essence is. Can you help me figure out how to make my website and admin panel work? Thanks
Original question is available on version: ru

Answers:


Zaichenko Sergey Anatolievich
Client wrote:
In the crm-onebox.com profile, the box has the status Active Update and I don't understand what this status is and what its essence is.

Good evening.
This status has nothing to do with the operation of your server.
The reason for the incorrect operation arose due to the fact that the server was running out of disk space.
On 09/16/2021, 09/28/2021 the server ran out of disk space.
Sep 16 04:04:17 slingo mysqld: InnoDB: Operating system error number 28.
Sep 16 04:04:17 slingo mysqld: InnoDB: Check that your OS and file system support files of this size.
Sep 16 04:04:17 slingo mysqld: InnoDB: Check also that the disk is not full or a disk quota exceeded.
Sep 16 04:04:17 slingo mysqld: InnoDB: Error number 28 means 'No space left on device'.
Sep 28 02:45:20 slingo mysqld: InnoDB: 32768 bytes should have been written, only 0 were written.
Sep 28 02:45:20 slingo mysqld: InnoDB: Operating system error number 28.
Sep 28 02:45:20 slingo mysqld: InnoDB: Check that your OS and file system support files of this size.
Sep 28 02:45:20 slingo mysqld: InnoDB: Check also that the disk is not full or a disk quota exceeded.
Sep 28 02:45:20 slingo mysqld: InnoDB: Error number 28 means 'No space left on device'.
10.10.2021, 23:23
Original comment available on version: ru

As I understand it, I won’t be able to go to the admin panel and start cleaning on my own? If so, can I order data cleansing from you?
11.10.2021, 09:27
Original comment available on version: ru

Good afternoon.
Restore the system - 1 hour. (and clear disk space if there is anything to clean.)
11.10.2021, 10:31
Original comment available on version: ru



Good afternoon.
Your system is available.
11.10.2021, 15:24
Original comment available on version: ru


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