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Removed OneBox client

Colleagues, good afternoon!
Please fix the error. The client had a box for 1 user, the settings were made. The client did not enter the box for more than 7 days, yesterday he tried to enter, here is the error:
https://mayak.crm-onebox.com/desktop/
Boxing is in the licenses, but removed. What is it connected with?
It is necessary to restore the box to the client.
Original question is available on version: ru

Answers:

the client did not use the system it is deleted
what's stopping you from hitting the reset button? all data is restored what's the problem?
10.09.2021, 13:06
Original comment available on version: ru

Igor, but there is no restore button (as it usually happens) at this link: https://mayak.crm-onebox.com/desktop/.
Where to reap something?)
10.09.2021, 15:07
Original comment available on version: ru



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