Error 401
When changing the position of 2 employees (rotation between stores), and changing the additional contact field (example, Salon manager : Salon 1), crm-onebox gives an error 401 when these employees enter and does not allow them to enter the program
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Original question is available on version: ru
Answers:
Hello, I noticed that these users have the checkbox Allow to work in the system only during the specified working hours checked, but the work schedule is not set on https://misterparket.com/admin/shop/users/settings/15/
Try to bring these settings in line and try to log in again using these logins
Try to bring these settings in line and try to log in again using these logins
04.03.2021, 03:59
Original comment available on version: ru
The tick "allow to work only at a given time" has absolutely nothing to do with it. There is 1 more employee with the same rights, so the system allowed her to log into her account and did not issue a 401 error.
I adjusted the time settings and tried again. And nothing got fixed.
What other options might there be?
I adjusted the time settings and tried again. And nothing got fixed.
What other options might there be?
07.03.2021, 06:40
Original comment available on version: ru
Dear developers! Help me solve the problem: I can't get my employees back into the account when they log in. Error 401. What does this mean and how can I fix it?
09.03.2021, 19:02
Original comment available on version: ru
Vitaly, did you reset the number of attempts on https://misterparket.com/admin/shop/online/ ?
10.03.2021, 09:10
Original comment available on version: ru
no, didn't drop it. I did not even know about this necessity and possibility. I'll try like this
10.03.2021, 12:43
Original comment available on version: ru
none of the above helped. What other options are there?
10.03.2021, 13:40
Original comment available on version: ru
I tested this user
it was all about the wrong password, if you forgot it, just change it
it was all about the wrong password, if you forgot it, just change it
10.03.2021, 17:28
Original comment available on version: ru
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