Does not load goods from the site (bitrix)
2021-12-05 18:55:54
Order https://crm-77.com/admin/customorder/order/3105/edit/
The product in the order was not loaded when importing the order
The product in the box is https://crm-77.com/admin/shop/products/28711/edit/
In the order, a fictitious one was added manually
Why is the product not being added to the order?
Original question is available on version: ru
The product in the order was not loaded when importing the order
The product in the box is https://crm-77.com/admin/shop/products/28711/edit/
In the order, a fictitious one was added manually
Why is the product not being added to the order?
Answers:
At the moment, I do not observe problems with the search for this product.
If you make a test order with the same product, will the problem happen again?
If you make a test order with the same product, will the problem happen again?
07.12.2021, 16:21
Original comment available on version: ru
Tyndyk Maxim Vadimovich
OneBox production wrote:
At the moment, I do not observe problems with the search for this product.
If you make a test order with the same product, will the problem happen again?
now does not repeat, but periodically climbs out
08.12.2021, 11:59
Original comment available on version: ru
Tyndyk Maxim Vadimovich
OneBox production wrote:
At the moment, I do not observe problems with the search for this product.
If you make a test order with the same product, will the problem happen again?
now it doesn’t repeat, but it periodically climbs out, I don’t know how to fix it
08.12.2021, 11:59
Original comment available on version: ru
now it doesn’t repeat, but it periodically climbs out, I don’t know how to fix it
With the same product?
Maybe you have different article numbers for products (spaces in them at the beginning / end) at such a moment?
08.12.2021, 15:18
Original comment available on version: ru
There is no article on the site at all, maybe I need to set the search for products only by external id?
08.12.2021, 15:25
Original comment available on version: ru
There is no article on the site at all, maybe I need to set the search for products only by external id?
Not the point, I meant first search by code, then by article (depending on what is).
I tried on the current settings - the specified product finds it. Maybe at the time of import the codes were different
08.12.2021, 15:28
Original comment available on version: ru
Tyndyk Maxim Vadimovich
OneBox production wrote:
There is no article on the site at all, maybe I need to set the search for products only by external id?
Not the point, I meant first search by code, then by article (depending on what is).
I tried on the current settings - the specified product finds it. Maybe at the time of import the codes were different
but I imported all products from the site, now they are not updated
In general, we will still test, thanks
08.12.2021, 17:03
Original comment available on version: ru
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