Sending SMS
When creating an order, we send an SMS to the client.
How can we add a condition that if the delivery is self-delivery, then SMS should not be sent? In progress - "Send notification by sms Universal action ()" can not find
Original question is available on version: ru
How can we add a condition that if the delivery is self-delivery, then SMS should not be sent? In progress - "Send notification by sms Universal action ()" can not find
Answers:
Hello
This action has a setting for the delivery method
If you need a wider range of conditions for not triggering an action, you can use the action Stop execution of the following actions when conditions are met by setting the desired condition for triggering the action and the number of actions of the stage that should be skipped after the given
This action has a setting for the delivery method
If you need a wider range of conditions for not triggering an action, you can use the action Stop execution of the following actions when conditions are met by setting the desired condition for triggering the action and the number of actions of the stage that should be skipped after the given
14.12.2020, 22:38
Original comment available on version: ru
15.12.2020, 10:27
Original comment available on version: ru
Maria
Employee wrote:
Please give a link to the stage setup
https://vuuoksa-home.crm-onebox.com/admin/shop/workflowstatus/67/action/new/
15.12.2020, 10:44
Original comment available on version: ru
Maria
Employee wrote:
Made a few adjustments, try now
It works, thanks!
15.12.2020, 13:39
Original comment available on version: ru
Maria
Employee wrote:
Made a few adjustments, try now
Although no, the SMS still came, just with a delay. Specified in the order "self-delivery"
What else could be the problem?
15.12.2020, 13:45
Original comment available on version: ru
Roman wrote:
Although no, the SMS still came, just with a delay. Specified in the order "self-delivery"
What else could be the problem?
Can I have a link to order?
15.12.2020, 13:51
Original comment available on version: ru
Maria
Employee wrote:
Roman wrote:
Although no, the SMS still came, just with a delay. Specified in the order "self-delivery"
What else could be the problem?
Can I have a link to order?
https://vuuoksa-home.crm-onebox.com/admin/customorder/order/654/edit/
15.12.2020, 14:28
Original comment available on version: ru
seems to work
here is a test process for a test contact and sending sms failed https://vuuoksa-home.crm-onebox.com/admin/customorder/order/656/edit/
here is a test process for a test contact and sending sms failed https://vuuoksa-home.crm-onebox.com/admin/customorder/order/656/edit/
15.12.2020, 15:48
Original comment available on version: ru
Thank you. We will check with another number :)
15.12.2020, 16:19
Original comment available on version: ru
Here is an example of a regular order - https://vuuoksa-home.crm-onebox.com/admin/customorder/order/696/edit/
Judging by the history, SMS still goes.
Could you suggest where else there might be problems in this case?
Judging by the history, SMS still goes.
Could you suggest where else there might be problems in this case?
17.12.2020, 14:11
Original comment available on version: ru
As far as I can see, the settings do not send SMS if the delivery method is specified Pickup does not stand at those stages from which SMS were sent in this process
Try to put similar settings at the stages where you need it
Try to put similar settings at the stages where you need it
17.12.2020, 16:09
Original comment available on version: ru
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