Export of goods to mail does not work

[quote] Da Hong Pao OneBox production wrote: Good afternoon. We are sorry that this is happening, but we cannot help you until you give a link to your box and indicate for what reason price lists should come to your mail. [/quote] Here is a link to auto action https://andser.crm-onebox.com/admin/auto/action/day/edit/ The price is sent to a group of contacts

https://andser.crm-onebox.com/admin/shop/report/event/?evtype=&direction=&sourceid=&status=&showhidden=1&datefrom=&dateto=2022-08-03+23%3A59&from=&to=&channel=&subject =&content=%D0%94%D0%BE%D0%B1%D1%80%D1%8B%D0%B9+%D0%B4%D0%B5%D0%BD%D1%8C.+%D0%9E% D1%82%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D1%8F%D0%B5%D0%BC+%D0%92%D0%B0%D0%BC+%D0% B0%D0%BA%D1%82%D1%83%D0%B0%D0%BB%D1%8C%D0%BD%D1%8B%D0%B9+%D0%BF%D1%80%D0%B0% D0%B9%D1%81-%D0%BB%D0%B8%D1%81%D1%82+&durationfrom=&durationto=&line=&filtercontactid%5B%5D=&page=&mailbox= there are such letters in events. Last event for today. Can you tell which contact and which email did not receive the letter?

[quote] Da Hong Pao OneBox production wrote: https://andser.crm-onebox.com/admin/shop/report/event/?evtype=&direction=&sourceid=&status=&showhidden=1&datefrom=&dateto=2022-08-03+23%3A59&from=&to=&channel=&subject =&content=%D0%94%D0%BE%D0%B1%D1%80%D1%8B%D0%B9+%D0%B4%D0%B5%D0%BD%D1%8C.+%D0%9E% D1%82%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D1%8F%D0%B5%D0%BC+%D0%92%D0%B0%D0%BC+%D0% B0%D0%BA%D1%82%D1%83%D0%B0%D0%BB%D1%8C%D0%BD%D1%8B%D0%B9+%D0%BF%D1%80%D0%B0% D0%B9%D1%81-%D0%BB%D0%B8%D1%81%D1%82+&durationfrom=&durationto=&line=&filtercontactid%5B%5D=&page=&mailbox= there are such letters in events. Last event for today. Can you tell which contact and which email did not receive the letter? [/quote] The fact is that I tried to export goods and the link to the file did not come (mail seregalobod@gmail.com). Here is the export https://andser.crm-onebox.com/admin/shop/products/exchange-xls/?searchLine=%D0%BC%D0%B0%D0%B3%D0%BD%D0%B8%D1% 82%D0%BD%D1%8B%D0%B9+%D1%87%D0%B5%D1%85%D0%BE%D0%BB+%D1%81+%D0%B7%D0%B0%D1%89 %D0%B8%D1%82%D0%BD%D1%8B%D0%BC+&type=export Export template: Remaining in stock And the price does not come to the mail mycase.mystyle.shop@gmail.com this is the contact mail #1212

[quote] Lobodzinsky Sergiy Vitaliyovych wrote: [quote] Da Hong Pao OneBox production wrote: https://andser.crm-onebox.com/admin/shop/report/event/?evtype=&direction=&sourceid=&status=&showhidden=1&datefrom=&dateto=2022-08-03+23%3A59&from=&to=&channel=&subject =&content=%D0%94%D0%BE%D0%B1%D1%80%D1%8B%D0%B9+%D0%B4%D0%B5%D0%BD%D1%8C.+%D0%9E% D1%82%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D1%8F%D0%B5%D0%BC+%D0%92%D0%B0%D0%BC+%D0% B0%D0%BA%D1%82%D1%83%D0%B0%D0%BB%D1%8C%D0%BD%D1%8B%D0%B9+%D0%BF%D1%80%D0%B0% D0%B9%D1%81-%D0%BB%D0%B8%D1%81%D1%82+&durationfrom=&durationto=&line=&filtercontactid%5B%5D=&page=&mailbox= there are such letters in events. Last event for today. Can you tell which contact and which email did not receive the letter? [/quote] The fact is that I tried to export goods and the link to the file did not come (mail seregalobod@gmail.com). Here is the export https://andser.crm-onebox.com/admin/shop/products/exchange-xls/?searchLine=%D0%BC%D0%B0%D0%B3%D0%BD%D0%B8%D1% 82%D0%BD%D1%8B%D0%B9+%D1%87%D0%B5%D1%85%D0%BE%D0%BB+%D1%81+%D0%B7%D0%B0%D1%89 %D0%B8%D1%82%D0%BD%D1%8B%D0%BC+&type=export Export template: Remaining in stock And the price does not come to the mail mycase.mystyle.shop@gmail.com this is the contact mail #1212 [/quote] Screenshot how you do the upload, [file]16563[/file] like this. There is a suspicion that you do not write mail in the field in which they ask you to write the mail to which to send the unloading. ps templates are different for each user, I can't see yours.

[quote] Da Hong Pao OneBox production wrote: [quote] Lobodzinsky Sergiy Vitaliyovych wrote: [quote] Da Hong Pao OneBox production wrote: https://andser.crm-onebox.com/admin/shop/report/event/?evtype=&direction=&sourceid=&status=&showhidden=1&datefrom=&dateto=2022-08-03+23%3A59&from=&to=&channel=&subject =&content=%D0%94%D0%BE%D0%B1%D1%80%D1%8B%D0%B9+%D0%B4%D0%B5%D0%BD%D1%8C.+%D0%9E% D1%82%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D1%8F%D0%B5%D0%BC+%D0%92%D0%B0%D0%BC+%D0% B0%D0%BA%D1%82%D1%83%D0%B0%D0%BB%D1%8C%D0%BD%D1%8B%D0%B9+%D0%BF%D1%80%D0%B0% D0%B9%D1%81-%D0%BB%D0%B8%D1%81%D1%82+&durationfrom=&durationto=&line=&filtercontactid%5B%5D=&page=&mailbox= there are such letters in events. Last event for today. Can you tell which contact and which email did not receive the letter? [/quote] The fact is that I tried to export goods and the link to the file did not come (mail seregalobod@gmail.com). Here is the export https://andser.crm-onebox.com/admin/shop/products/exchange-xls/?searchLine=%D0%BC%D0%B0%D0%B3%D0%BD%D0%B8%D1% 82%D0%BD%D1%8B%D0%B9+%D1%87%D0%B5%D1%85%D0%BE%D0%BB+%D1%81+%D0%B7%D0%B0%D1%89 %D0%B8%D1%82%D0%BD%D1%8B%D0%BC+&type=export Export template: Remaining in stock And the price does not come to the mail mycase.mystyle.shop@gmail.com this is the contact mail #1212 [/quote] Screenshot how you do the upload, [file]16563[/file] like this. There is a suspicion that you do not write mail in the field in which they ask you to write the mail to which to send the unloading. ps templates are different for each user, I can't see yours. [/quote] [file]16580[/file]

[quote] Da Hong Pao OneBox production wrote: [quote] Here is the screenshot [file]16619[/file]

according to these settings, you should receive a file only to the mail seregalobod@gmail.com, judging by what I see above, it comes. If you need to additionally send from this export to other mails - specify them here [file]16622[/file] each on a new line. Also, just in case, I clarify that this functionality of exporting goods is in no way connected with automation actions.

[quote] Da Hong Pao OneBox production wrote: according to these settings, you should receive a file only to the mail seregalobod@gmail.com, judging by what I see above, it comes. If you need to additionally send from this export to other mails - specify them here [file]16622[/file] each on a new line. Also, just in case, I clarify that this functionality of exporting goods is in no way connected with automation actions. [/quote] But nothing comes. just rechecked. The last time the message with the price came on July 26th, but it should be every day

Yes, the action once a day has nothing to do with the screen that you throw. This is DIFFERENT functionality. The automation action once a day has nothing to do with the unloading of xls products.

[quote] Da Hong Pao OneBox production wrote: Yes, the action once a day has nothing to do with the screen that you throw. This is DIFFERENT functionality. The automation action once a day has nothing to do with the unloading of xls products. [/quote] The connection is that nothing works.

I showed you that the automation action works and sends emails https://andser.crm-onebox.com/admin/shop/report/event/?evtype=&direction=&sourceid=&status=&showhidden=1&datefrom=&dateto=2022-08-03 +23%3A59&from=&to=&channel=&subject=&content=%D0%94%D0%BE%D0%B1%D1%80%D1%8B%D0%B9+%D0%B4%D0%B5%D0%BD% D1%8C.+%D0%9E%D1%82%D0%BF%D1%80%D0%B0%D0%B2%D0%BB%D1%8F%D0%B5%D0%BC+%D0%92% D0%B0%D0%BC+%D0%B0%D0%BA%D1%82%D1%83%D0%B0%D0%BB%D1%8C%D0%BD%D1%8B%D0%B9+%D0% BF%D1%80%D0%B0%D0%B9%D1%81-%D0%BB%D0%B8%D1%81%D1%82+&durationfrom=&durationto=&line=&filtercontactid%5B%5D=&page=&mailbox = . Also, you yourself confirmed that when manually uploading letters, they also come. But at the same time nothing works? Unfortunately, I will not be able to help you with such a formulation of the question, try contacting the integrators https://1b.app/en/partner/search/?tags[]=3, they will be able to set up the necessary uploads to the necessary emails according to your terms of reference.