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Switch a business process step if a process is already running

I am looking for an action that will allow me to jump to another stage if this client already has a process for the desired business process.
For example, if there is already an open "Customer Survey" process, then do not create a new survey.
Original question is available on version: ru Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/

Answers:

Switch the process status depending on the presence of customer processes or subprocesses in the specified business process
07.04.2021, 11:29
Original comment available on version: ru


Ustimenko Igor
OneBox production Premium partner
OneBox CTO wrote:
Switch the process status depending on the presence of customer processes or subprocesses in the specified business process

there is also an action
Check if there is a process for a client
07.04.2021, 11:30
Original comment available on version: ru

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