The category tree does not expand in the Product Search block
Good evening. When clicking on a category in the Product Search block, the category tree does not expand. The process for checking https://crm.ohrana.ua/admin/customorder/type/373534/edit/. Added video, please edit
Original question is available on version: ru
Answers:
Derkach Dmytriy
Employee wrote:
Hello. Got it for fix
Thanks, we're waiting
11.03.2021, 21:32
Original comment available on version: ru
Derkach Dmytriy
Employee wrote:
Hello. Corrected. Expect updates
Hello! I was also expecting a solution to this issue, since I have the same problem in boxing. But unfortunately, the problem is not solved.
14.03.2021, 15:46
Original comment available on version: ru
Chausova Tamara
Client wrote:
Derkach Dmytriy
Employee wrote:
Hello. Corrected. Expect updates
Hello! I was also expecting a solution to this issue, since I have the same problem in boxing. But unfortunately, the problem is not solved.
Hello. Provide a link to the test process - I'll see what the error is
15.03.2021, 09:56
Original comment available on version: ru
Derkach Dmytriy
Employee wrote:
Chausova Tamara
Client wrote:
Derkach Dmytriy
Employee wrote:
Hello. Corrected. Expect updates
Hello! I was also expecting a solution to this issue, since I have the same problem in boxing. But unfortunately, the problem is not solved.
Hello. Provide a link to the test process - I'll see what the error is
Hello! Apparently, there is some kind of system problem. I was subscribed to this question and immediately after your message about the correction, I checked, and everything worked for us. Last night it stopped working again. And I wrote to you. Now everything is fine again.
Previously, it was the same - the category tree did not open periodically.
15.03.2021, 10:12
Original comment available on version: ru
Dmitry, there were no changes on Friday, and today the problem still remains, the categories do not expand. Please check
15.03.2021, 10:23
Original comment available on version: ru
From Fri to Mon the system is not updated
Your last update was on Thu
There will be an update tonight - everything should work
Your last update was on Thu
There will be an update tonight - everything should work
15.03.2021, 10:29
Original comment available on version: ru
Derkach Dmytriy
Employee wrote:
From Fri to Mon the system is not updated
Your last update was on Thu
There will be an update tonight - everything should work
Wow, thanks for the screen, now I'll know where the update date is. We wait. Thanks
15.03.2021, 10:37
Original comment available on version: ru
Dmitry, since yesterday there was a problem with the Universal Process Block, it does not turn around. The problem is only at the stages where there is a Search for Products, therefore I associate it with this bug. Process for verification https://crm.ohrana.ua/admin/customorder/zakaz-klienta/394026/edit/ , order cancellation block
16.03.2021, 16:18
Original comment available on version: ru
Hello Irina. This issue has been fixed today http://newwpsite/en/support/other/7702-universalniy-blok/
Expect updates
Expect updates
16.03.2021, 16:26
Original comment available on version: ru
16.03.2021, 16:27
Original comment available on version: ru
Derkach Dmytriy wrote:
Hello Irina. This issue has been fixed today http://newwpsite/en/support/other/7702-universalniy-blok/
Expect updates
Dmitry, will they unload at night? or three days? I would like it faster
16.03.2021, 16:31
Original comment available on version: ru
Boxing is updated every night except Fridays and weekends
16.03.2021, 16:47
Original comment available on version: ru
Derkach Dmytriy wrote:
Boxing is updated every night except Fridays and weekends
accepted, thanks
16.03.2021, 16:56
Original comment available on version: ru
Dmitry, help, plz, From 17--23 stuck cron maybe related to the update?
Processes stuck at stages, automation does not work
I can't create a process at the start stage - it gives an error 500, please check
At 17-23 they wrote that they had uploaded an update on the task https://crm-onebox.com/ru/support/logistics-and-delivery-services/7550-vibor-gor...
Processes stuck at stages, automation does not work
I can't create a process at the start stage - it gives an error 500, please check
At 17-23 they wrote that they had uploaded an update on the task https://crm-onebox.com/ru/support/logistics-and-delivery-services/7550-vibor-gor...
16.03.2021, 17:56
Original comment available on version: ru
Shatokhina Irina wrote:
Dmitry, help, plz, From 17--23 stuck cron maybe related to the update?
Processes stuck at stages, automation does not work
I can't create a process at the start stage - it gives an error 500, please check
At 17-23 they wrote that they had uploaded an update on the task https://crm-onebox.com/ru/support/logistics-and-delivery-services/7550-vibor-gor...
Hello. If the problem is still relevant, create a new topic. Thanks
17.03.2021, 09:41
Original comment available on version: ru
Dmitry, thanks, I corrected it yesterday, everything is ok
17.03.2021, 10:31
Original comment available on version: ru
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