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Checking availability by barcode

https://crm.dobavki.ua/admin/customorder/order/326561/edit/
In the process there is a block "Check the presence of goods in the process by barcode"
And there it is worth writing "1" in the field if the product is found
We enter a barcode and get an error

Something broke at night (most likely after some update).
The client has stopped working, please check urgently. Yesterday everything worked and there were no errors.
Оригинальный вопрос доступен на версии: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

try to specify the barcode that corresponds to this product 033984019102
because goods with a barcode from the screen https://crm.dobavki.ua/admin/shop/products/78895/edit/ are really not in the process
05.10.2021, 11:08
Оригинальный комментарий доступен на версии: ru


Maria
OneBox production
Employee wrote:
try to specify the barcode that corresponds to this product 033984019102
because goods with a barcode from the screen https://crm.dobavki.ua/admin/shop/products/78895/edit/ are really not in the process

You may have mixed up the goods.
Here is the order https://crm.dobavki.ua/admin/customorder/order/326561/edit/
It contains goods https://crm.dobavki.ua/admin/shop/products/51978/edit/
And he has a barcode 033984019102
05.10.2021, 11:15
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Оригинальный комментарий доступен на версии: ru

And it seems to be working. Did you make any changes?
05.10.2021, 11:19
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Оригинальный комментарий доступен на версии: ru

There were no changes. Your screenshot shows the barcode 8809480781650. It is a bit problematic to confuse it with 033984019102
05.10.2021, 11:22
Оригинальный комментарий доступен на версии: ru


Maria
OneBox production
Employee wrote:
There were no changes. Your screenshot shows the barcode 8809480781650. It is a bit problematic to confuse it with 033984019102

I messed up, I dropped the wrong screenshot, here I am attaching the correct one
We tested on 5 products, none of them worked
05.10.2021, 11:34
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Оригинальный комментарий доступен на версии: ru

where is it not working now?
05.10.2021, 12:00
Оригинальный комментарий доступен на версии: ru

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