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For a long time the processes are open

Answers:

According to your video (this is a masterpiece), it is absolutely not clear which user and which process has problems - please provide links to the process and user.
Under the administrator in the first processes that came across a long load is not observed.
10.09.2021, 17:13
Original comment available on version: ru

Which one was sent to me - I am correcting such one.
All coristuvachs have equal access to all processes.
I am an administrator, from the calendar I can see it, like on a video
10.09.2021, 17:20
Original comment available on version: ru



cos group
Client wrote:
Which one was sent to me - I am correcting such one.
All coristuvachs have equal access to all processes.
I am an administrator, from the calendar I can see it, like on a video

:D
great answer)
12.09.2021, 21:30
Original comment available on version: ru


Ustimenko Igor
OneBox production
Administrator
OneBox CTO wrote:

cos group
Client wrote:
Which one was sent to me - I am correcting such one.
All coristuvachs have equal access to all processes.
I am an administrator, from the calendar I can see it, like on a video

:D
great answer)

Yake food - so and vіdpovіd :)
13.09.2021, 15:42
Original comment available on version: ru


Tyndyk Maxim Vadimovich
OneBox production
Administrator wrote:
According to your video (this is a masterpiece), it is absolutely not clear which user and which process has problems - please provide links to the process and user.
Under the administrator in the first processes that came across a long load is not observed.

Є solution of the situation?
13.09.2021, 15:43
Original comment available on version: ru


cos group
Client wrote:

Tyndyk Maxim Vadimovich
OneBox production
Administrator wrote:
According to your video (this is a masterpiece), it is absolutely not clear which user and which process has problems - please provide links to the process and user.
Under the administrator in the first processes that came across a long load is not observed.

Є solution of the situation?

Do you have the information you were asked for?
14.09.2021, 11:13
Original comment available on version: ru

I thought that:
"it's absolutely not clear which user has" --- All koristuvachivs have equal access. I am an administrator and I have
"which process has problems" - "all processes"
More is not enough.
Ale, just in case, I added a video:
https://www.loom.com/share/f4f14ebb4be14881a3b3c54dbf5460ed
It can be seen specifically how a specific process is being taken up for a long time by a specific koristuvach.
Ale, I’m so understanding that there are problems in communication :)
https://box.euroizol.com/admin/customorder/order/9073217/edit/
https://box.euroizol.com/admin/customorder/order/9073211/edit/
https://box.euroizol.com/admin/customorder/order/9073210/edit/
https://box.euroizol.com/admin/customorder/order/9073208/edit/
https://box.euroizol.com/admin/customorder/order/9073210/edit/
Enough?
https://box.euroizol.com/admin/shop/users/13077/
https://box.euroizol.com/admin/shop/users/89674/
https://box.euroizol.com/admin/shop/users/79768/
Enough?
If I can help all the processes and all the coristuvachs, then I myself can help myself. I pull that the problem is systemic.
Ready for a meal
14.09.2021, 12:45
Original comment available on version: ru


cosgroup Client wrote:
"it's absolutely not clear which user has" --- All koristuvachivs have equal access. I am an administrator and I have
"which process has problems" - "all processes"

No, not enough - because in the very first answer I indicated:

Tyndyk Maxim Vadimovich OneBox production Administrator wrote:
Under the administrator in the first processes that came across a long load is not observed.

Farther:

cosgroup Client wrote:
Ale, just in case, I added a video:
https://www.loom.com/share/f4f14ebb4be14881a3b3c54dbf5460ed
It can be seen specifically how a specific process is being taken up for a long time by a specific koristuvach.
Ale, I’m so understanding that there are problems in communication :)

The problem is not in our communication, but in the quality and concretization of the description of the problem.
If you initially provided a video of this quality, there would be fewer questions.

This process is loaded for me in 2 seconds maximum.
I understand the problem is observed in Google Chrome only?

cosgroup Client wrote:
If I can help all the processes and all the coristuvachs, then I myself can help myself. I pull that the problem is systemic.

We ask questions for a reason - after all, the problem can depend on many factors, including browsers.
And if you want a prompt and correct solution to the problem, then you need to start with a correct description of the problem - who, where, in which browser, what actions are performed. And if you are hoping for a solution to the problem through a video in which someone is filming a screen on a mobile phone and nothing is clear about what is happening - this raises questions and a similar solution.
14.09.2021, 13:17
Original comment available on version: ru

Hі, different browsers
Having staged the opera on your own - such is the situation itself.
14.09.2021, 14:47
Original comment available on version: ru


cos group
Client wrote:
Hі, different browsers
Having staged the opera on your own - such is the situation itself.

check in firefox
15.09.2021, 13:44
Original comment available on version: ru


Ustimenko Igor
OneBox production
Administrator
OneBox CTO wrote:

cos group
Client wrote:
Hі, different browsers
Having staged the opera on your own - such is the situation itself.

check in firefox

Yes. in firefox everything works well. No hiccups
15.09.2021, 14:23
Original comment available on version: ru

Good day
So what's the problem there?
20.09.2021, 18:00
Original comment available on version: ru


cos group
Client wrote:
Good day
So what's the problem there?

I think you need to look at the nginx settings on the server
20.09.2021, 18:01
Original comment available on version: ru

Can you take a look?
Skіlki by vartosti?
27.09.2021, 12:54
Original comment available on version: ru


cos group
Client wrote:
I think you need to look at the nginx settings on the server

2h
27.09.2021, 15:23
Original comment available on version: ru

Can you post the rahunok or give the number of the card?
29.09.2021, 16:31
Original comment available on version: ru


invoice will be sent tomorrow
I apologize for the delay
03.10.2021, 21:58
Original comment available on version: ru


Good day
weren't you surprised?
07.10.2021, 11:52
Original comment available on version: ru


Valentine
Client wrote:
Paid by card

Valentine, good afternoon! We have not received payment from you. Reset your receipt in response to an email with an invoice
08.10.2021, 17:00
Original comment available on version: ru

Bula payment on the card 09.10
11.10.2021, 16:00
Original comment available on version: ru


Valentine
Client wrote:
Reset your receipt in response to an email with an invoice

Valentine, good afternoon! Reset your receipt in response to an email with an invoice
11.10.2021, 17:06
Original comment available on version: ru

I appreciate the customer service orientation :)
Meals for a month are failing - and you still have a hard time, because you can’t know the payment?)
Throwing it in the mail. Is it possible to make a sound here?
12.10.2021, 13:31
Original comment available on version: ru

Hello. Check now. Tasks open 1-2 seconds in chrome
13.10.2021, 14:59
Original comment available on version: ru

Good day
Everything is working fine for me
Prote, in the client's office - everything is the same - tricks
They wrote that through the pictures:
"images from their site are not loading. Originally, load images from https://crm-onebox.com/content/_images/footer/instagram.png"
Zim schos can you robiti?
15.10.2021, 14:15
Original comment available on version: ru

Can I have a video from the screen? I'll see what's up
15.10.2021, 14:25
Original comment available on version: ru

New video of total capacity: https://drive.google.com/file/d/1Tvj9AHbfigGNwxceFu8GDMN0DBNLmSUp/view?usp=shari...
The problem is less in them in the office. I so razumіyu, scho tse through those scho stench intermediate access to ip. And you know the pictures
20.10.2021, 15:53
Original comment available on version: ru


Valentine
Client wrote:
New video of total capacity: https://drive.google.com/file/d/1Tvj9AHbfigGNwxceFu8GDMN0DBNLmSUp/view?usp=shari...
The problem is less in them in the office. I so razumіyu, scho tse through those scho stench intermediate access to ip. And you know the pictures

Well, what questions do we have?
they restrict access - that's their problem
it is logical that they can add them to the exception and allow
20.10.2021, 17:38
Original comment available on version: ru

Yes, I'm calling it
Ale food, yak vinikaє they have:
"And how will we work at a computer with no access to the Internet?"
21.10.2021, 11:24
Original comment available on version: ru


Valentine
Client wrote:
"And how will we work at a computer with no access to the Internet?"

in those documentation for the system it is indicated that it does not work without the Internet, as it pulls up fonts, addresses, etc. from the Internet
21.10.2021, 17:36
Original comment available on version: ru


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