1b.app
Link copied -

Correct the robot "Change the contact group depending on the value of the fields" (Ignore the empty field)

Є client with an empty field "Client status" and can only be used with an empty field "Group".
In the settings for automation for contacts (when saving) https://box.e-zoo.com.ua/admin/users/action/update/edit/, the option "Change contact group depending on the value of the fields" has been set If you can't wait, you can use the option "Remove from the specified group if the conditions are not met", because the empty field does not return "New client".
Original question is available on version: ru

Answers:

Judging from the logic of the action, the selected group should be deleted.
Provide a link to the problem contact to analyze if there is a problem.
13.05.2021, 16:55
Original comment available on version: ru

Перегиняк Александр
Oneboxconsulting (интегратор)
https://box.e-zoo.com.ua/admin/shop/users/52603/
Diya bula was fixed quite a long time ago and worked correctly earlier.
13.05.2021, 17:57
Original comment available on version: ru


Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter. Log in and comment