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Export file not received by email

Answers:


Morozova Olesya
Olmonic - FOP MOROZOVA O.P.
OneBox Integrator wrote:
Hello!
When exporting contacts, the file does not come to the mail
Box https://om24.1b.app/
Can be corrected?

Hello! What mail do you have connected in the integration? Not Gmail by any chance? If Gmail, then I advise you to read the new Google rules here https://support.google.com/mail/answer/185833?hl=ru and reconfigure the application. If you need more detailed help or customization by our integrators, we can offer our services.
06.06.2022, 16:27
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Pyatetsky Nikolai Nikolaevich
OneBox Insiders wrote:

Morozova Olesya
Olmonic - FOP MOROZOVA O.P.
OneBox Integrator wrote:
Hello!
When exporting contacts, the file does not come to the mail
Box https://om24.1b.app/
Can be corrected?

Hello! What mail do you have connected in the integration? Not Gmail by any chance? If Gmail, then I advise you to read the new Google rules here https://support.google.com/mail/answer/185833?hl=ru and reconfigure the application. If you need more detailed help or customization by our integrators, we can offer our services.

No, mail is not Gmail
07.06.2022, 07:45
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

Good afternoon.
For everything to work, you need to correctly configure the mailbox from which you will send letters.
Now you have no-reply@crm-onebox.com in your settings, but you don't have such integration.
07.06.2022, 09:32
Original comment available on version: ru

Olmonic Olmonic
Інтегратор OneBox
Personal license

Tasun Sergey Vladimirovich
OneBox production wrote:
Good afternoon.
For everything to work, you need to correctly configure the mailbox from which you will send letters.
Now you have no-reply@crm-onebox.com in your settings, but you don't have such integration.


Yes, thank you very much.
The sender was changed to configured mailboxes. But in the logs I looked anyway, it was sent from no-reply@crm-onebox.com.
Fixed, everything works!
07.06.2022, 11:24
Інтегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

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