1b.app
Link copied -

gmail does not connect

Congratulations! I am asking for help, it is not possible to connect the postal address to the box

The settings are as follows

It is surprising that there is no server for the status of the response, as for this mail, which works correctly and sends the unloading of goods in khml
Original question is available on version: ua

Answers:

Сусяк Ігор
Integrator.com.ua
Personal license
Anton, good evening,
Google pays a lot of attention to security, so when it comes to using mail with third-party services - use the password of the mail application https://support.google.com/accounts/answer/185833?hl=uk
and write it in the settings inside vanbox with port settings https://developers.google.com/gmail/imap/imap-smtp
here is an example https://1b.app/ru/forum/mail-management-solutions/14181-oshibka-integratsii-inte...
01.03.2023, 20:01
Original comment available on version: ua

Педан Антон
Leave a message in this thread and the user's contacts will be shown to you


Ihor Susiak

The integrator wrote:

Anton, good evening,

Google pays a lot of attention to security, so when it comes to using mail with third-party services - use the password of the mail application https://support.google.com/accounts/answer/185833?hl=uk

and write it in the settings inside vanbox with port settings https://developers.google.com/gmail/imap/imap-smtp

here is an example https://1b.app/ru/forum/mail-management-solutions/14181-oshibka-integratsii-inte...



thanks for the help, I did it but the status is not OK

please tell me what's wrong (app password created and added)
02.03.2023, 10:30
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license
change the SMTP port to 587
and check the box below SMTP TLS
02.03.2023, 14:13
Original comment available on version: ua

Педан Антон
Leave a message in this thread and the user's contacts will be shown to you


Pedan Anton wrote:

587



I did so while the error
02.03.2023, 14:38
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license
these settings work for us.
Maybe the password is wrong, or there was a mistake from the previous time.
Try this: disable the integration, wait a few hours.
Then include with options https://developers.google.com/gmail/imap/imap-smtp 465/587
and try to uncheck Do not check SSL certificate
02.03.2023, 14:45
Original comment available on version: ua

Педан Антон
Leave a message in this thread and the user's contacts will be shown to you

Ihor Susiak
The integrator wrote:
these settings work for us.
Maybe the password is wrong, or there was a mistake from the previous time.
Try this: disable the integration, wait a few hours.
Then include with options https://developers.google.com/gmail/imap/imap-smtp 465/587
and try to uncheck Do not check SSL certificate

the status is OK, thank you, but the sending does not work, I think this is due to the fact that the sending via smtp of the SENDPULSE service is now configured, please also tell me where those settings are in the BOX to send directly without SENDPULSE
03.03.2023, 09:58
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license
smtp is responsible for sending, try different options https://developers.google.com/gmail/imap/imap-smtp 465/587
*SENDPULSE if connected, then in parallel, should not affect. You can try to find the integration in the box and disable it.
03.03.2023, 14:56
Original comment available on version: ua

Педан Антон
Leave a message in this thread and the user's contacts will be shown to you

Ihor Susiak
The integrator wrote:
smtp is responsible for sending, try different options https://developers.google.com/gmail/imap/imap-smtp 465/587
*SENDPULSE if connected, then in parallel, should not affect. You can try to find the integration in the box and disable it.

Thanks for the help!
07.03.2023, 10:36
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license
glad i helped.
Can you give the final reason? Or the screen with which settings worked?
07.03.2023, 18:42
Original comment available on version: ua

Педан Антон
Leave a message in this thread and the user's contacts will be shown to you

Ihor Susiak
The integrator wrote:
glad i helped.
Can you give the final reason? Or the screen with which settings worked?

Your previous steps were completely accurate, the last step was to disable the sendpuls integration, , immediately after that the emails started sending through regular gmail
07.03.2023, 19:16
Original comment available on version: ua

Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter. Log in and comment