Long status changes

Tracking orders are switched once per hour

[quote] Da Hong Pao OneBox production wrote: Tracking orders are switched once per hour [/quote] https://relaxmall.1b.app/247/ the parcel was picked up on the 9th and so far Arrived at the consignee's warehouse

The action is triggered only if at the time of changing the status to NP it is at the stage (status 1 1 order checks only 1 time), at the moment when the package was picked up, were the actions? Is this a problem with only one old package or with new ones too?

These stages and statuses have been standing for a week, for example, yesterday's order: https://relaxmall.1b.app/314/ either it works or it doesn't I can't understand what's wrong

[file]16827[/file] is it normal that you can't print your ttn? Did you create ttn through boxing?

[quote] Da Hong Pao OneBox production wrote: [file]16827[/file] is it normal that you can't print your ttn? Did you create ttn through boxing? [/quote] yes i create ttn via box and i have print button and it works but i don't need it. I don't have a printer

so what about the statuses?

https://relaxmall.1b.app/314/ received as far as I can see? https://relaxmall.1b.app/247/ I watch this

the second status in the system was already Shipment received. Those. he already tried to go to the stage but failed, because some of the actions on the stage could throw an error. Updated the status manually. to pass

[quote] Da Hong Pao OneBox production wrote: the second status in the system was already Shipment received. Those. he already tried to go to the stage but failed, because some of the actions on the stage could throw an error. Updated the status manually. to pass [/quote] and here? https://relaxmall.1b.app/3/ https://relaxmall.1b.app/161/ https://relaxmall.1b.app/163/ and if there are such climbs, just how to find out what's stopping him and here, for example, it switched to the Completed status, but the payment to the account did not go through https://relaxmall.1b.app/264/ I set it so that the status changes to RECEIVED when the status of the invoice changes, and then, as you advised, after 1 minute, close this stage and go to COMPLETED, and there already make a payment, and write off from the warehouse, so in some cases the payment is not made orders with status completed 23 - https://relaxmall.1b.app/app/workflowtype-order/?statusid%5B%5D=42&ok=1 and 10 payments - https://relaxmall.1b.app/app/payments/?accountid=7&contractorid=1&ok=1