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Ukr mail office is not changed by action

Here is the procedure in it is configured to change the cabinet of Ukrainian mail
https://smartkids.crm-onebox.com/admin/shop/workflow/26/procedure/38/?status=2
There is an order
https://smartkids.crm-onebox.com/admin/customorder/zakaz/56690/edit/
Displayed by default
https://smartkids.crm-onebox.com/admin/customorder/zakaz/56690/ukrposhtainvoice/
"Natalia"
I change the value in the additional field to "Dobrovolsky Viktor Vitaliyovych"

according to the procedure should change the value

but this does not happen and the sender glows like "Natalya"

That is, the action does not change the cabinet of Ukrainian mail, why and how to make it work?
Original question is available on version: ru

Answers:

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
check the conditions that are specified in the action "Stop executing..."
08.12.2021, 17:58
Original comment available on version: ru

I checked several times, even if you turn off all actions, stop and leave ONLY the "change cabinet" action, then nothing happens
09.12.2021, 10:17
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
In the settings of the Ukrposhta account for Viktor, look at what senders are.
different senders are indicated for each account
10.12.2021, 11:24
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
Open the list directly from Viktor's account settings
In the action setting, you need to select the correct sender, the office will be assigned automatically
10.12.2021, 11:28
Original comment available on version: ru

does not work, I indicated that the action itself does not work out (
I have selected the sender from the drop down list and set an action, but nothing happens even if all other actions are turned off
The sender remains the same
14.12.2021, 09:59
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
I checked on my system, the action does not work
Here is an example
Senders https://prosto-shop.pp.ua/admin/ukrposhta/senders/?platformid=1
Added procedure https://prosto-shop.pp.ua/admin/shop/workflow/12/procedure/34/?status=0
The default sender is 1
Pressed the button
Sender has not changed
https://prosto-shop.pp.ua/admin/customorder/order/1527/edit/
14.12.2021, 12:11
Original comment available on version: ru

Edited. The correct cabinet should be displayed
14.12.2021, 16:07
Original comment available on version: ru

Ярина
Personal license

Maria
OneBox production wrote:
Edited. The correct cabinet should be displayed

good day! and tse stosuetsya and manual folding TTN? moreover, in custom-made dії it is possible to choose, but in blocks of manual folding, only one variant of the right-hand man
28.05.2022, 15:03
Original comment available on version: ru

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