Duplicate IR statuses with forwarding status
https://gadgetopt.crm-onebox.com/275573/
By order and by TN 20450439665320 - redirection, but for some reason the status is "picked up, money transfer is expected"
And in the redirected TT, there is also such a status, because of this, the goods are sold twice. Please correct
Original question is available on version: ru
By order and by TN 20450439665320 - redirection, but for some reason the status is "picked up, money transfer is expected"
And in the redirected TT, there is also such a status, because of this, the goods are sold twice. Please correct
Answers:
Hello
I already answered you about status duplication in the topic https://crm-onebox.com/ru/support/logistics-and-delivery-services/10759-dubliruy... /
As can be seen from the comments, 2 different TTN received 2 identical statuses
On the same status, you have 2 actions that will change the status when the corresponding status is received
And as a result, the system received the status of the first TTN - it changed its status, went further according to the configured logic. Then we got that the second TTN also changed its status - they switched the process to the desired status. As a result, the process with 2 TTN was 2 times on the status due to the fact that the system received statuses suitable for switching
Here is more a question for Nova Poshta, why, when receiving the status of a parcel, they give a status different from the real one
I already answered you about status duplication in the topic https://crm-onebox.com/ru/support/logistics-and-delivery-services/10759-dubliruy... /
As can be seen from the comments, 2 different TTN received 2 identical statuses
On the same status, you have 2 actions that will change the status when the corresponding status is received
And as a result, the system received the status of the first TTN - it changed its status, went further according to the configured logic. Then we got that the second TTN also changed its status - they switched the process to the desired status. As a result, the process with 2 TTN was 2 times on the status due to the fact that the system received statuses suitable for switching
Here is more a question for Nova Poshta, why, when receiving the status of a parcel, they give a status different from the real one
22.09.2021, 11:34
Original comment available on version: ru
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