When integrating with Viber, when the client wants to share his phone, the phone does not come into play

Good morning! Are you using the "Add a comment to the process" action? And write the variable there: [phoneNumberViber]?

[quote] Morozov Sergey Sergeevich Sergey Morozov wrote: Good morning! Are you using the "Add a comment to the process" action? And write the variable there: [phoneNumberViber]? [/quote] Good morning! No They just tried it, but nothing was added, that is, it is added there, but empty 1. Where did you get this variable [phoneNumberViber] and where can you read about it? 2. And why add this variable, according to logic, when the client shares the phone, he must fly into the comment, or does it not work like that?

Put the following action [file]18037[/file] on the starting stage further in the procedures, put the action Check the presence of a phone number in the comments and combine the process client with an existing contact

[quote] Morozov Sergey Sergeevich Sergey Morozov wrote: Put the following action on the starting stage [/quote] Good day! When it was set to start, the action worked, the number was added to the comment, after re-starting this action, the number is no longer added to the comment, somehow it is not clear, but it works well, we will figure it out later. Maybe you know where you can read about the intricacies of the operation of actions and the [phoneNumberViber] variable, and maybe there is something else interesting there?