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Will there be improvements in Instagram Direct?

Hello !
I have a few questions about the app
1. Is it possible to display the client's avatar on the left side of the (list) chat. The priority of the avatar of the client, not the person in charge.
2. Emoticons from Instagram are not displayed in Boxing
3. Do you plan to add emoticons to Box's chat and send them to Instagram direct?
4. The mobile version does not display message templates. There is an icon, but there are no added templates. Everything works fine on desktop.
5. Will the history of correspondence from Instagram direct be pulled up to Box's chat if the user replied directly to Instagram?
Original question is available on version: ru Интегратор CRM+ERP. Компания Olmonic

Answers:

1. Can be done in theory conveniently even
2. I have displayed, on new boxes so exactly
3. maybe later
4. give an example with screenshots, they will fix it
5. yes it will
21.12.2022, 20:01
Original comment available on version: ru

Морозова Олеся Olmonic - O. P. MOROZOVA
Интегратор OneBox
Personal license

Ustimenko Igor
OneBox production wrote:
1. Can be done in theory conveniently even
2. I have displayed, on new boxes so exactly
3. maybe later
4. give an example with screenshots, they will fix it
5. yes it will

2. Yes, everything is already working. Thanks
3. We will wait :)
4. I click on the template icon and there is nothing https://prnt.sc/4me4Po6k6sh-. Everything is fine on desktop.
5. Super!
21.12.2022, 20:30
Интегратор CRM+ERP. Компания Olmonic Original comment available on version: ru

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