Justin's cash on delivery problems
When creating a TTN in Justin, without cash on delivery, we uncheck the Must pay for the order and the Commission for the transfer. The invoice is printed without an overlay, but in Justin's system, the parcel travels with an overlay. Here is an example https://andser.crm-onebox.com/admin/customorder/order/161407/edit/
We contacted Justin's support and they asked: enter the request itself and the request in JSON format, then go to which url.
Original question is available on version: ru
We contacted Justin's support and they asked: enter the request itself and the request in JSON format, then go to which url.
Answers:
Good afternoon. Unfortunately, for some reason, your server does not have a log for jazz for the 12th (the date of creation of tn, as far as I understand). Try to create a new tn, you can see the request and response in the log: view-source:https://andser.crm-onebox.com/admin/logs/showall/ajax/?file=justin-2021-06-14.lo... at the very bottom of the page.
14.06.2021, 17:12
Original comment available on version: ru
.
clack clack wrote:
Good afternoon. Unfortunately, for some reason, your server does not have a log for jazz for the 12th (the date of creation of tn, as far as I understand). Try to create a new tn, you can see the request and response in the log: view-source:https://andser.crm-onebox.com/admin/logs/showall/ajax/?file=justin-2021-06-14.lo... at the very bottom of the page.
Today we created an invoice https://andser.crm-onebox.com/admin/customorder/order/161694/edit/
but I don't know where to look for logs
14.06.2021, 18:33
Original comment available on version: ru
.
clack clack wrote:
Good afternoon. Unfortunately, for some reason, your server does not have a log for jazz for the 12th (the date of creation of tn, as far as I understand). Try to create a new tn, you can see the request and response in the log: view-source:https://andser.crm-onebox.com/admin/logs/showall/ajax/?file=justin-2021-06-14.lo... at the very bottom of the page.
tell me how to see the logs?
16.06.2021, 15:16
Original comment available on version: ru
.
OneBox production
Premium partner
clack clack wrote:
/admin/shop/report/logs/
Yes, but there is nothing
https://andser.crm-onebox.com/admin/logs/showall/ajax/?file=autoupdate-2021-07-0...
02.07.2021, 12:20
Original comment available on version: ru
search for "just" in the list of logs. At the moment, you just opened a random one, the first one that came across.
02.07.2021, 13:55
Original comment available on version: ru
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