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Nova mail "Doors-Warehouse" does not create automatic boxes

We have integration with NP here
https://tradework.com.ua/admin/shop/integrations/novaposhta-integration-6/contro...
This cabinet is used as part of this order
https://tradework.com.ua/admin/customorder/order/119077/edit/
In the order itself there is a setting that sets the shipping option as "Doors-warehouse"
At this stage https://tradework.com.ua/admin/shop/workflowstatus/615/action/new/

If you go to the "superimposed" stage in the order, a tn-ka is created there

Getting error
But if we just go into the creation of TT, then now they are thrown up correctly

and ttn is created. Where is the mistake ?
Original question is available on version: ru

Answers:

hello, try to create ttn now
17.03.2021, 15:25
Original comment available on version: ru

https://tradework.com.ua/admin/customorder/order/119077/edit/
here is an example of an order, you can click on "cash on delivery" at this stage it creates ttn.
Now there is no error at the address, but there is at the sender. Writes "not the right sender", although if you create a vrchuny everything is ok. Look please
19.03.2021, 17:04
Original comment available on version: ru

Sorry, just released. Is the problem still relevant?
24.03.2021, 17:30
Original comment available on version: ru


In your mail settings https://tradework.com.ua/admin/shop/integrations/novaposhta-integration-1/contro... the field "Nova Poshta, Sender Company" is not filled
07.04.2021, 17:47
Original comment available on version: ru

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