The status does not automatically switch to the status of sending new mail. OneBox OS
For example order https://gadgetopt.crm-onebox.com/275805/
The order hangs in the status "Drop in branch" (Fig. 1)
Although the status of the TTN has already changed (Figure 2)
and should have switched to the status "Outpost on the road (checking the warehouse)" according to the logic (Fig. 3)
But it doesn't pass. At the same time, if you manually switch, it does not give errors.
Please correct
Original question is available on version: ru
The order hangs in the status "Drop in branch" (Fig. 1)
Although the status of the TTN has already changed (Figure 2)
and should have switched to the status "Outpost on the road (checking the warehouse)" according to the logic (Fig. 3)
But it doesn't pass. At the same time, if you manually switch, it does not give errors.
Please correct
Answers:
Good afternoon. If the process did not enter the status, then an error occurred during the transition to the status. The transition to the status is carried out on behalf of the responsible process. There are simply no other options due to which boxing does not switch statuses.
22.09.2021, 13:22
Original comment available on version: ru
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